Shipping Policy
- Shipping is currently only available for Canada and the United States
- Orders are shipped via Canada Post or ChitChats with tracking.
- Free local pickup is available in Montreal. Please use the code LOCALPICKUP. I'll reach out to set up an appointment with you :)
- Star Scraps is not responsible for any lost or damaged packages during transport. Please refer to your post office.
- Shipping charges are non-refundable.
- Orders are shipped within 7 days of purchase and should arrive within 14 days. I will contact you if there are any delays.
Cancellation Policy
- You may request cancellation of your online order within 24 hours of purchase by emailing us at [email protected] or via the contact form.
- Orders that have already been dispatched cannot be cancelled.
Refund Policy
- All sales are final, refunds and returns are not accepted.
- Please note that all items are upcycled from second-hand materials and may show some wear.
- I do my best to patch up and repair any imperfections, but if any are still on the item I will say so in the item description.
- If the item has an issue that was not disclosed, please email me or reach out via the form!